Although we are expert guides in the nature, we can’t guarantee that you will observe certain desired species. We will assist you to the best of our knowledge and capabilities.

If hazard weather conditions occur, we can try to reschedule your tour to the nearest date possible, though not changing other tours previously booked to other costumers. If the tour does not happen we will refund you on 100%.

Our land tours are always subject to availability, minimums and maximuns per tour:
minimum: 1 person
maximum: 8 persons

Safety: Madeira Wind Birds tours require good health. Any medical problems and/or related dietary restrictions must be informed to us on reservation. It is extremely important to our staff and guides to have this knowledge in case of any arising problems.

Our prices include a personal accident insurance, provided by “Zurich”, with the following coverage:

• Death or permanent disability: 20 000 €
• Hospitality expenses and repatriation: 3 500 €

CANCELLING OR TRANSFERING A BOOKING

Subsequent Cancellation: Any cancellation by you of a definite booking must be notified to us in writing (fax or email are acceptable) or personaly and will take effect on the day that this is received by us. The following scale of cancellation charges will normally be applied, based on our estimated expenses and losses suffered as a result of your cancellation:

* Over 3 days before the land tour: no costs to you
* 2 to 1 day before the tour: 100% of our relevant costs
* On the day of the tour or later: 100% of final tour price

Transfers: If you wish to transfer your booking to another holiday this will normally be treated as a cancellation and rebooking, and the relevant cancellation charges will apply.